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Frequently Asked Questions

Specific to Bridal Bouquet Builder 3 (AKA Bridal Bouquet Builder)

Some varieties of flowers aren’t showing up in my bouquet, now what?

A bouquet can only hold so many flowers. You may want to lower the quantity of some of your other flowers in the bouquet.

Alternatively, you can turn on Prominence by tapping the slider underneath the button used to add new flowers on the upper right-hand side of the screen. Varieties with a high Prominence will be more likely to appear in the center of the bouquet, while those with low Prominence are more likely fall to the outer edge of the bouquet or not be included. By choosing different Prominences for different flowers, you may be able to load more flowers into your bouquet.

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How much time does a bouquet take to process?

Processing time depends on the number of objects being pulled in and type of phone (older phone= slower; newer phone= faster). If your bouquet is very intricate, please be patient with the app, but our team has never had to wait more than 30 seconds for a bouquet to process.

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How can I rearrange the flowers in my bouquet?

When you build a bouquet, you can tap “Update” in the upper left-hand corner of the screen and the flowers will automatically be arranged in a different pattern in your bouquet.

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How do I start over?

If you only want to remove one type of flower from your bouquet, click the garbage can next to the flower you want to remove and then tap the “update” button at the upper left-hand corner of the screen.

If you want to completely start over, click the new “Clear All” button on the bottom of the screen and then tap “Yes” when asked if you want to delete all your flowers. This will only delete the flowers in your current bouquet and won’t affect any of your saved bouquets in the Premium version of the app.

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Specific to Bridal Bouquet Builder 4

How do I save my bouquet?

The newest version of Bridal Bouquet Builder auto-saves your bouquets for you.

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I bought individual items from the app's flower store. What happens with those purchases if I buy an All-Access Pass?

Customers will not receive credit or refund for past purchases in the app's "Shop" when purchasing the All-Access Pass. 

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How do I suggest a flower in the new app?

The "Suggest a Flower" button can now be found under "About" off of the app's home screen. You can also Report a Bug or restore your purchases in the "About" section.

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